cen: Staff Profiles 2017

CEN Team

Ryan Kocsondy

Ryan is an IT professional with over sixteen years of experience. He previously managed UConn's Network Engineering and Data Center Operations teams-having started his career as a junior network technician in the summer of 2001. More recently, and just prior to joining CEN, Ryan spent five years restructuring and revitalizing IT service and support as the Director of UConn Hartford ITS. 

Email: ryan.kocsondy@uconn.edu  Phone: (860) 622-4563

Rick Cheung
Network Technician 4  

Rick joined the CEN team as a Network Technician 4, providing leadership, direction and oversight to the Network Engineering team. He brings 18 years of experience from Sprint Corporation, where he served in various capacities in network operations.  For the last 6 years he performed the role of Senior Engineer.

Ricks holds a B.Sc. in Applied Science and Technology from Rochester Institute of Technology, with a concentration in Telecommunications, Management and Military Leadership.

Email: rick.cheung@uconn.edu  Phone: (860) 622-4567

Ray Carcano
Network Engineer  

Ray Carcano has over 30 years of experience, which began in data center operations and progressed through several levels of technical support roles. Currently Ray holds the position of network engineer at CEN. Prior to joining CEN in 2005, Ray spent 24 years in private industry. He set up some of the very first LANs in 1981 and then progressed to supporting wide area networks in the US for multi-national companies with offices in South America, Europe, and Asia. In his spare time he enjoys bicycling, playing guitar, cooking, and spending time with family and friends.
Ray.Carcano@uconn.edu Phone: (860) 622-4564

Charles Glaser
Student IT Systems/ Network Specialist

Charles is a student IT systems/network specialist with CEN. He is currently a Senior at the University of Connecticut, majoring in Computer Science and Engineering with a minor in Statistics. Prior to working with CEN, Charles worked on the UConn UITS Messaging and Collaboration team where he helped solve issues regarding email services. In his free time, he enjoys reading, tennis, and spending time with his family and friends.
Email: Charles.glaser@cteducation.net Phone: (860) 622-4570

Rafael Morales
Network Engineer

Ralph is a highly motivated and dedicated network engineering professional with 23 years of technology experience, including 5 years as a technical lead. He has hands on experience in infrastructure design, implementation, network capacity analysis, and administration. Ralph is recognized by management for his strong attention to detail and objectives. Proficiencies include project management methodology and planning for large enterprise network rollouts, and upgrades. Cisco Certifications: CCNA R&S Certified, CCNP R&S Certified, and CCIE R&S Written.
Rafael.Morales@uconn.edu Phone: (860) 622-4565

Mike Pennington
Network Engineer

Mike Pennington is an IT Professional with more than 15 years of experience in all aspects of the field. After graduating Eastern Connecticut State University (2000) with a bachelors degree in computer science, he started working for Manchester Public Schools. After ten years of building a solid infrastructure and framework, he decided to focus his career on networking. In 2011 he joined the Connecticut Education Network as a Network Engineer. In his free time he loves playing volleyball and kayaking, and hanging out with his family and friends.
Michael.Pennington@uconn.edu Phone: (860) 622-4566

Melanie Raczkowski
Administrative Services Assistant

Melanie is an administrative professional with more than 20 years of experience in IT support. Melanie began her career at the State of Connecticut Attorney Generals Office. Shortly after she was presented an opportunity to transition to the University of Connecticut Information Technology Services Department. In 2012 Melanie joined the CEN team supporting many of the administrative functions and coordinating the CEN Annual Member Conference. In her free time Melanie enjoys photography, hiking and spending time with her family.
Melanie.Raczkowski@uconn.edu Phone: (860) 622-4569

Wendy Rego
Member Relations Specialist  

Wendy has been working for the Connecticut Education Network since 2006. She started as an Administrative Professional and is now the Member Relations Brand Representative. Wendy has been working in the field for 30+ years. She loves working with people to get them connected to the network. In her free time, her passion is advocating for people in poverty, the homeless or disadvantaged.
wendy.rego@uconn.edu Phone: (860) 622-4571

Kayla Rettburg 
Financial Assistant 

Kayla is the go-to person for inquiries about billing or E-Rate concerns. She started at CEN as a student worker in 2007 and recently rejoined the team as their Financial Assistant. She graduated from Manchester Community College with an associate's degree in business administration and accounting and is currently finishing her bachelors in accounting at the University of Connecticut. Outside of work she enjoys spending time with her family, playing with her aussiedoodle Quincy and drinking excessive amounts of coffee.
kayla.rettburg@uconn.edu Phone: (860) 622-4568

Paul Tarsa
Member Relations Manager

Paul joined the Marketing, Communication and Member Relations team at CEN in December 2015. In his role he engages and connects with CEN members to ensure delivery of excellent customer service and to grow the member network. Prior to CEN, he established multiple K-12 tutoring businesses and also enjoyed engineering and operations management roles at UTC and Kimberly-Clark Corp. Paul earned a B.S. degree in Electrical Engineering from Rensselaer Polytechnic Institute and an M.B.A. from Western New England University. Paulís favorite past times include tennis, hockey, and golf.
Email: paul.tarsa@uconn.edu Phone: (860) 622-4573

Shawn Battey
Student IT Systems/ Network Specialist

Shawn is a student IT systems/network specialist with CEN. He is currently a Senior at the University of Connecticut, majoring in Computer Engineering. Before working with CEN, Shawn was the IT Manager at a small retail store in Greene, Rhode Island. In his personal time, Shawn enjoys spending weekends in Matunuck, RI with his girlfriend. His hobbies include swimming, hiking, and camping.
Email:shawn.battey@cteducation.net Phone: (860) 622-4575

Rachael Collard
Marketing & Publicity Coordinator

Rachael joined the CEN Marketing team in February 2018.  She brings nearly 15 years' private sector sales and marketing experience, most recently with Superwinch in Dayville, CT.  Rachael has a track record of success helping organizations grow through improved communications, service and outreach. She is excited to bring new ideas and perspectives to CEN's engagement activities.  Rachael graduated from Eastern Connecticut State University where she earned a BSBA degree.  In her spare time she enjoys spending time with her children and family, travel, off-roading, dance, reading romance novels and watching chick flicks with her two cats Gemma and Theo.
Email: rachael.collard@uconn.edu  Phone: (860) 622-4588


Content Last Modified on 6/5/2018 4:12:42 PM