To Reach Us:
Within Hartford Area
and Outside Connecticut
860-713-6100
Elsewhere in Connecticut
800-842-2649
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Contact Us
Department of Consumer Protection
165 Capitol Avenue
Hartford, Connecticut 06106-1630
Main Telephone: (860) 713-6100
Consumer Info / Complaints: (860) 713-6300
Toll-Free: (800) 842-2649
TDD: (860) 713-7240
Fax: (860) 713-7239
Department Divisions
Agency Administration
Select any name below to send an email message to that person.
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William M. Rubenstein, Commissioner
(860) 713-6050
Fax: (860) 713-7243
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Julia Imperato, Executive Secretary
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Office of the Commissioner
The Office of the Commissioner identifies priorities, sets policy, and anticipates marketplace problems. It also directs the agency's administrative activities, including human resources, business and legal areas, legislative affairs, communication and consumer education. |
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(860) 713-6050
Michelle H. Seagull, Deputy Comm'r.
Gary Berner, Legislative Program Manager
Allyn Demaida
Gerry Garcia, Chief of Operations
Holly Maurice
Jerry Padula
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Office Email |
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Administrative Office |
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Hartford: (860) 713-6040
Fax: (860) 706-1360
Marie Stearns, Director
Mary Charland
Jimmie Kendall
Carolann Lanier
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Office Email |
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Communication Office |
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(860) 713-6022
Claudette Carveth, Director
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Office Email |
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Legal Division |
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Hartford: (860) 713-6085
Fax: (860) 713-7247
Elisa Nahas, Director
Anne Stiber, Assistant Unit Head
Nicole Ayala
Vicky Bullock
Cher Donnelly
Lynn Fiore
Mary Ellen Gillon
Martin Krulewitz
France Lee
Dennis Plevyak
Myrna Rodriguez
Anthony Santoro
Steven Schwane
Marion Slater
Michael Smith
Tiffani Smith
Tanya Washington
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Technical Systems
Supports the Department through network administration, data base administration, and oversight of internal technical and telecommunications systems. |
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860-713-6340
Gerry Garcia, Chief of Operations
Frank Scalia, Supervisor
Giulia Bouchard
Nelly Khorosh
John MacDonald
Arsenio Martinez
Robert Moore
David Nelson
Geri Reilly
William Richards
Robert Rickenback
Mark Russo
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Phone:
860-713-6061
860-713-6032
860-713-6036
860-713-6026
860-713-6024
860-713-6034
860-713-6037
860-713-6033
860-713-6030
860-713-6028
860-713-6038
860-713-6023 |
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Accounting and Gaming Auditing
Select any name below to send an email message to that person.
Frank Virnelli, Manager
860-713-6321
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Gaming Auditing
Audits each tribe’s monthly slot machine contribution return; reviews each casino’s standard procedures; tests the lottery and OTB wagering systems; reviews licensees’ financial information; additional work includes confirming the proper payment of OTB taxes and Chronic Gambler Fund fees and financial reporting. |
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860-713-6320
Michael Janusko, Assistant Unit Head
Lynda Brandt
Phil D’Agostino
Aisha Hudson
Michele McGinley
Abdi Musa
Joseph Piechta
Robert Ryan
Owen Walsh |
Phone:
860-713-6323
860-713-6331
860-713-6273
860-713-6327
860-713-6329
860-713-6326
860-713-6328
860-713-6325
860-713-6324
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Accounting
Ensures that the financial reporting and internal control systems used by charitable organizations involved with legalized gambling within the state of Connecticut operate with integrity. Among its duties, this section confirms the proper payment of bingo fees to the State and municipalities and sealed ticket payments to the State. In addition, this section is responsible for reporting and verifying the accuracy of all sources of revenue received for licenses/registrations and permits by the License Services Division.
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860-713-6330
Dorna Hebert, Supervisor
Candace Phelps
Mary Riddick
Theresa Sheehan
Marian Yi |
Phone:
860-713-6014
860-713-6333
860-713-6008
860-713-6332
860-713-6334 |
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Drug Control
Select any name below to send an email message to that person.
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John Gadea, Director
(860) 713-6065
Fax: (860) 713-7242
June Seichter, Division Secretary
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Email: dcp.drugcontrol@ct.gov
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Compliance and Enforcement
Regulates all persons and firms involved in the distribution of all legal drugs, medical devices and cosmetics in Connecticut and oversees licensing for pharmacies, pharmacists, controlled substance providers and laboratories, pharmacy technicians, and drug manufacturers and wholesalers. |
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(860) 713-6065
Principal Drug Control Agents
Gerald Destefano
Sharon Paluba
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Drug Control Agents
Richard Brooks
Barry Cerreto
Pamela Jones
Pallavi Lele
Rodrick Marriott
Kristine Nasinnyk
Scott Stoppa
Michelle Sylvestre
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Office Email |
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Commission on Pharmacy
Has jurisdiction over pharmacy practice in Connecticut and approves licensure and registration of pharmacies, pharmacists and pharmacy interns.
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(860) 713-6070
Heather Hoynes, Board Administrator |
Office Email |
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Controlled Substance Prescription Monitoring Program
Collects prescription data for Schedule II through Schedule V drugs into a central database, the Connecticut Prescription Monitoring and Reporting System (CPMRS), which can then be used by providers and pharmacists in the active treatment of their patients, and by law enforcement working on prescription fraud investigations. |
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(860) 713-6073
Xaviel Soto, Program Manager |
Office Email |
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Medical Marijuana Program
Operates the program set forth in Public Act 12-55, An Act Concerning the Palliative Use of Marijuana, which was passed by the Connecticut General Assembly and signed into law on May 31st, 2012. |
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(860) 713-6066
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Office Email |
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Food And Standards
Select any name below to send an email message to that person.
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Frank Greene, Director
(860) 713-6160
Fax: (860) 713-7237
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Marcia Christie, Division Secretary
(860) 713-6161
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Email: dcp.foodandstandards@ct.gov
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Food Program
Regulates persons and businesses that manufacture or sell food products. Inspects retail and wholesale food manufacturers that operate, transport or store food. Oversees bakery, non-alcoholic beverage/cider, wholesale frozen desserts, retail frozen desserts and food vending machine licenses, laws and regulations. Conducts food manufacturing inspections under FDA contract. |
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(860) 713-6160
Theodore Faulise, Supervisor
Tim Spillane, Supervisor
Matilde Bello
Kevin Gallagher
Anna Gunes
Fred Journalist
Linda Kranmas
Glen Lee
Ellen Sloan
Norma Taylor Preston
Virginia Veneziano |
Phone:
860-713-6162
860-713-6167
860-713-6193
860-713-6186
860-713-6187
860-713-6188
860-713-6189
860-713-6190
860-713-6194
860-713-6196
860-713-6183
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Weights and Measures Program
Promotes accuracy in weighing and measuring devices by ensuring the accuracy of all weights and measures used in Connecticut trade. Oversees heating oil dealer, retail gasoline dealer, motor fuel quality, and weighing and measuring device dealers and repairers licenses, laws, and regulations. Tests motor fuel octane. |
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(860) 713-6160
James Turner, Supervisor
Ion Daha
Joseph Giliberto
John Hayes
Louis LaPerriere
Jim McEnerney
Daryl Owens
Jay Parker
Bob Rosso
William Timko |
Phone:
860-713-6185
860-713-6197
860-713-6174
860-713-6175
860-713-6177
860-713-6179
860-713-6182
860-713-6169
860-713-6173
860-713-6181
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Metrology Laboratory
The lab maintains the State standards for weighing and measuring, evaluates devices used in commerce and oversees equipment used by State and local inspectors. It accomplishes those tasks by ensuring traceability of those standards to State standards and to Federal standards. The lab also supports the State Police, DMV and local police truck safety squads through the testing and certification of truck scales and wheel load weighers.
New Address: 9 Windsor Avenue, Windsor, CT 06095
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(860) 246-9620
Ana Feliciano, Metrologist |
Phone:
860-246-9620
Fax:
860-706-1236 |
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Frauds
Select any name below to send an email message to that person.
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John Neumon, Director
(860) 713-6107
Fax: (860) 706-53400
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Email: dcp.frauds@ct.gov
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Administrative Support |
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Patricia Kaczynski, Administrative Asst.
Lillie Burney, Secretary 2
Doris Gallaher, Storekeeper
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| Auditing |
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(860) 713-6119
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Complaint Center
The Consumer Complaint Center processes consumer calls and complaints and helps to mediate covered disputes between buyers and sellers.
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(860) 713-6300
1-800-842-2649 toll-free
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Investigations
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Robert Nakano, Supervising Special Investigator
Pamela Brown, Lead Special Investigator
Anita Battle, Special Investigator
Ronald Clinton, Special Investigator
Michael Green, Special Investigator
Jane Hardy, Special Investigator
Mary Jaglowski, Special Investigator
Wendy McWade, Special Investigator
Robert Pero, Special Investigator
Elizabeth Pluchino, Special Investigator
Terence Zehnder, Special Investigator |
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Gaming
Select any name below to send an email message to that person.
Main Line
860-713-6310
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William Ryan, Director
860-713-6301
860-713-6302
Donna Rector, Administrative Assistant
860-713-6314
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Email: dcp.gaming@ct.gov
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Gaming Regulation
Ensures that businesses engaged in legalized gaming comply with the laws and regulations related to gaming. It consists of three sections: Casino, Lottery and Off-Track Betting.
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(860) 713-6310 |
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Casinos
Monitors casino operations to ensure compliance with the Compact and Memorandum of Understanding. Observes the collection, counting and processing of slot revenue. Reviews the financial revenue reports on slot activity. Inspects and tests slot machines for compliance with independent gaming laboratory certification. |
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Foxwoods Casino
Kathleen Tetreault, Supervisor
Sandra Dorsey
Michelle Lopez
Carol Nylen
Troy Reynolds
Staci Simone
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Mohegan Sun Casino
Judith Kirchner, Supervisor
Charles Brown
James Daily, Jr.
Suzanne M. Fenner
Lisa Lewis
Daniel Stepeck |
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860-312-3188
860-312-4131
860-312-4593
860-312-4549
860-312-4132
860-312-3137
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860-862-8488
860-862-7728
860-862-8477
860-862-7103
860-862-7019
860-862-7298
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Lottery
Conducts inspections of Lottery Agents to ensure proper licensing and compliance with Administrative Regulations for the Operation of the State Lottery. Reviews and approves Lottery games for fairness and ensures the integrity in the execution of each game. |
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Lottery
Maryanne Naylor, Supervisor
Atanu Ahmed
Mariah Davis
Daniel Gilhuly
Noelle Johnson
Christine Komorowski
Mark Miscikoski
Joseph Palleria
Ellen Preli
Rosemary Palmer
David Scale |
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860-713-6303
860-713-6313
860-713-6306
860-713-6315
860-713-6305
860-713-6307
860-713-6308
860-713-6309
860-713-6312
860-713-6311
860-713-6297
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Off-Track Betting
Oversees all gambling related activity
pertaining to simulcasting of horse
racing, greyhound racing and Jai-Alai.
Ensures compliance with the
Administrative Regulations for Pari
Mutuel Operations thereby protecting
the integrity of wagers placed in
Connecticut. |
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Off-Track Betting
Paul Reiman, Supervisor
Dianna Kershaw
David Wallace
David Wardwell
Alicia Zigaro |
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860-713-6304
860-713-6306
860-713-6313
203-946-3111
203-946-3111
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Gaming Surveillance, Enforcement and Assurance
Ensures the integrity of all legalized gaming in Connecticut by certifying all Connecticut on-line lottery games, by investigating and prosecuting all criminal violations of Connecticut’s legalized gaming statutes and by conducting extensive background checks and licensing all individuals and business entities that are engaged in the states gaming industry. |
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860-713-6280
Donald Kleber, Unit Manager
Ann Sheehan
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Licensing
Michelle Anderson
William Daley
Suzan Dummitt
William Milligan
Shelia Murphy
Joseph Peplau
Mary Grace Ricciardi
Elsie Rolon-Santana
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Investigators
James Jepsen
Glenn Iacovetti
Kevin McGuire |
Phone:
860-713-6281
860-713-6282
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860-713-6270
860-713-6267
860-713-6266
860-713-6269
860-713-6268
860-713-6271
860-713-6265
860-713-6272
860-713-6274
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860-713-6286
860-713-6284
860-713-6283
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Charitable Games
Regulates all individuals, organizations and firms involved in the operation of charitable gaming activities and the sale and distribution of sealed tickets. Reviews and approves sealed ticket games to ensure compliance with laws and regulations. Processes registrations and permits for charitable gaming activities.
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(860) 713-6140
Viola Pietrandrea, Supervisor
Charles Kostruba
James Schmitt |
Office Email |
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License Services
Select any name below to send an email message to that person.
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Michael Elliott, Director
License Services Division
165 Capitol Avenue
Hartford, CT 06106
(860) 713-6000
FAX: (860) 713-7229
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Email: dcp.licenseservices@ct.gov
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Liquor Control
Agents are commonly in the field, so you may leave a voice message at the phone number listed.
You may also select any name below to send an email message to that person.
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(860) 713-6200 – Liquor Licensing/Applications
(860) 713-6210 – Inspection/Enforcement and Complaints
Fax: (860) 713-72350
Email: dcp.liquorcontrol@ct.gov
John Suchy, Director
(860) 713-6217
Fax: (860) 706-130400
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Hartford Office
Licensing and Applications
Responsible for the review, acceptance, and processing of all liquor applications and the issuance of final permits. Responds to questions about renewals, new applications, placarding, removals, temporary permits, substitute permittees, transfers of interest/stock, patios, extensions of use, additional consumer bars, provisional permit extensions, refunds, and other processing issues related to licenses, permits and registrations.
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(860) 713-6200
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Richard Mindek, Supervisor
Maria Ayala
Susan Hack
Georgia Pearson
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0Phone:
860-713-6229
860-713-6204
860-713-6206
860-713-6214 |
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0Fax:
860-706-1283
860-706-1335
860-706-1345
860-706-1359 |
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Liquor Control Agents –
Inspection and Enforcement
Responsible for the inspection and enforcement of new applications and in regulating all persons and firms involved in distributing, selling, and dispensing alcoholic liquor in order to prevent sales to minors and intoxicated persons, maintaining product integrity, and ensuring that licensed premises are safe and sanitary. Provide training to local and state police officers about enforcement of the Liquor Control Act and on strategies that discourage underage drinking.
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(860) 713-6210 Agents Line
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0 Voicemail:
860-713-6211
860-713-6212
860-713-6242
860-713-6241
860-713-6239
860-713-6221
860-713-6226
860-713-6224
860-713-6251
860-713-6252
860-713-6240
860-713-6261
860-713-6225
860-713-6223
860-713-6218
860-713-6244
860-713-6228
860-713-6243
860-713-6219
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0 Fax:
860-706-1219
860-706-1274
860-706-1281
860-706-1313
860-706-1211
860-706-1212
860-706-1227
860-706-1235
860-706-1245
860-706-1266
860-706-1267
860-706-1268
860-706-1269
860-706-1272
860-706-1296
860-706-1303
860-706-1309
860-706-1311
860-706-1314
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Casino Units
Carry out investigatory, enforcement, compliance and training functions at the casinos. |
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Foxwoods Resort Casino
(860) 312-3022
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Peter Gaetano, Supervisor
Casino Agents
Richard Fedor
Priscilla Melecio
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Phone:
860-312-3022
860-312-3022
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Fax:
860-706-1241
860-706-1280
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Mohegan Sun Resort Casino
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(860) 886-8260
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Casino Agents
Isac Cherian
Mark DiBattista
Michelle GillardParadis |
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Phone:
860-886-8260
860-886-8260
860-886-8260 |
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Fax:
860-706-1222
860-706-1234
860-706-1248 |
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Occupational & Professional Licensing
Select any name below to send an email message to that person.
Richard M. Hurlburt, Director
(860) 713-6135
(860) 713-7230 Fax
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Email: dcp.occupationalprofessional@ct.gov
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Occupational Unit
Assures that only qualified, competent persons are licensed in more than two dozen occupational trades. Provides support to numerous occupational boards and commissions and manages and staffs numerous professional licensing and examination boards.
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Automatic Fire System Layout Tech.
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Data Communications
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Electrical Work Examining Board
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Electronic Technicians
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Elevator Work Examining Board
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Fire Protection Sprinkler Board
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Heating, Piping & Cooling Examining Board
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Irrigation Work
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Low Voltage Systems
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Machinist Technicians
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Major Contractors Advisory Council
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Mechanical Contractors
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Medical Gas & Vacuum Systems
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Mobile Manufactured Home Advisory Council
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Nuclear, Fossil, Petrochemical Industries & Plants (C.G.S. Chap. 393)
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Piping for Fuels, Gas & Vapors
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Plumbing & Piping Work Examining Board
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Pool & Spa Maintenance & Repair
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Public Service Gas Technician
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Public Service Telephone Technician
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Refrigeration
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Satellite Dishes & Transmission Towers
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Sheetmetal & Duct Work
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Shorthand Reporters Board
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Solar Piping Work
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Telecommunications
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Television & Radio Service
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Utilities: water, gas, electric, sewage, storm, cable, teledata
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Valve Technicians
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Welders (C.G.S. Chap. 393)0 |
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(860) 713-6135
Howard Osden
Karen Layman |
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Professional Unit
Assures that only qualified, competent persons are licensed in the following professions and provide support to the corresponding professional licensing boards.
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Architectural Licensing
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Automotive Glass & Flat Glasswork
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Home Inspector
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Board of Landscape Architects
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Board of Professional Engineers
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Board of Land Surveyors |
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(860) 713-6135
Robert Kuzmich
Barbara Syp |
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Real Estate Commission / Real Estate Appraisal Commission
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Commission Agendas & Minutes
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For Real Estate/Appraisal Education & Complaints
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For Real Estate/Appraisal Applicants, Applications, License Renewals & Salesperson Transfers
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(860) 713-6135
Robin Washbond
(860) 713-6150
dcp.tradepractices@ct.gov
(860) 713-6000
dcp.licenseservices@ct.gov |
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Trade Practices
Select any name below to send an email message to that person.
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Richard E. Maloney, Director
(860) 713-6100
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Email: dcp.tradepractices@ct.gov
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Administrative Support
Initial contact and routing for all inquiries to Trade Practices. |
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(860) 713-6100
Linda Kuchta
Rasheda Lockett
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New Car Lemon Law Unit
Administers the Lemon Law Dispute Settlement Program and the Lemon Law Surcharge Program on the sale of new passenger motor vehicles and motorcycles.
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(860) 713-6120
William Zenga, Supervising Special Investigator
Timothy Clark, Automotive Technician |
Office Email |
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Occupational and Professional Trades Enforcement Unit
Investigates occupational and professional trade complaints, protects the public from unfair or deceptive trade practices and unsafe work, and helps to mediate disputes.
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(860) 713-6105
William Zenga, Supervising Special Investigator
Janita Hamel, Supervisor
Jack Korduner, Inspector
Keith Lombardi, Special Investigator
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Office Email |
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Product Safety and Bedding Unit
Conducts recall and compliance effectiveness inspections in concert with the United States Consumer Product Safety Commission, administers the State Child Protection Act (safety of toys and children’s articles), and the Bedding and Upholstered Furniture Act (inspections conducted at new and used retail stores).
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(860) 713-6123
William Zenga, Supervising Special Investigator
Vincent Pugliese, Inspector |
Office Email |
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Real Estate Enforcement Unit
Investigates real estate and real estate appraisal complaints, protects the public from unfair or deceptive practices, and helps to mediate disputes. |
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(860) 713-6150
William Zenga, Supervising Special Investigator
Michele Erling, Real Estate Examiner
Kelly Harvey, Real Estate Examiner
Linda Kieft-Robitaille, Real Estate
Examiner
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Office Email |
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Content Last Modified on 3/14/2013 3:41:09 PM
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