Department of Consumer Protection

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Welcome to the Department of Consumer Protection

Our mission is to ensure a fair and equitable marketplace, safe products and services for consumers in the industries that we license, regulate and enforce.

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Latest News

August 19, 2008

Department Announces Settlement with Eleven Bedding and Upholstered Furniture Manufacturers Commissioner Jerry Farrell, Jr. announced today that his agency has entered into agreements with eleven manufacturers to resolve investigations about their compliance with state licensing laws. During recent routine inspections, agents found merchandise offered for sale which was manufactured by companies that did not hold the necessary license or permit in Connecticut.

August 19, 2008

Department Takes Action to Remove Bantry Bay Seafood Products from Stores Agency food safety inspectors are working with retailers in the state to remove certain frozen cooked mussel products made by Bantry Bay Seafoods from store shelves and is urging consumers to avoid their consumption, following yesterday’s warning from the FDA that they may be contaminated with azaspiracid toxins, a group of naturally occurring marine toxins known to cause nausea, vomiting, diarrhea, and stomach cramps.

August 18, 2008

Department Fines Store for Expired Product Commissioner Jerry Farrell, Jr. announced today that his agency has fined a major Connecticut retail store for violations pertaining to the sale of over-the-counter drugs. The Stop and Shop Pharmacy at 220 Route 12 in Groton agreed to pay a civil penalty of $1,000 after being informed that the Department found non-legend drugs available for sale after their expiration dates.

August 18, 2008

Sale of Norfolk Heating Oil Company Brings Relief for Pre-Paid Customers John C. Bazzano and Son, Inc., a Norfolk heating oil company that came under the Department's scrutiny in June for issues related to its finances and its handling of pre-paid home heating oil contracts has will now operate under new ownership. The buyers will assume responsibility for approximately 300 customers, who are owed approximately $122,000 through existing prepaid contracts.

August 15, 2008

Cady Oil Customers Will be Refunded for Undelivered Oil

The Department has completed an intensive investigation into Cady Oil of Colchester, and repayment to customers is forthcoming, Consumer Protection Commissioner Jerry Farrell, Jr. said today.

August 14, 2008

Two Grocery Stores Cited for Pricing Violations
The Department is charging Stop and Shop Supermarket at 195 West Street in Cromwell and A&P Super Food Mart at 207 Webster Square in Berlin with item pricing violations. The stores are alleged to have been in violation of item pricing during initial routine inspections in March and April and at subsequent inspections in June.