DEEP: Commendations and Complaints

Citizenís Guide to Making Commendations and Complaints
 
Connecticut Environmental Conservation (EnCon) Officers are expected to act with the highest level of professionalism.
 
Commendations
EnCon Officers will often go above and beyond expectations when assisting in a case or public matter.  We take pride in acknowledging our officers for their service, however it can be hard for the division to recognize these accomplishments without the help of the public.  We ask that you take the time to tell us about your experience with our officers.
 
Complaints
We also realize that not all experiences with our EnCon Officers may be positive ones.  With your input, we can continually improve our services. We want to ensure community support in all of our investigations, and effective complaint procedures will help us accomplish this.
 
The Division of Environmental Conservation Police takes all complaints against its employees very seriously and actively investigates reports of misconduct.  For this reason, you must ensure your complaint is based on facts.  False reporting in an attempt to unjustly subject an EnCon Police Officer to undeserved discipline or slander, or place his/her employment in jeopardy can result in criminal charges or civil liability.
 
A complaint investigation will usually include a review of all applicable reports, policies and procedures, examination of any evidence or records, and interviews with all parties and witnesses and may take several weeks to complete.
 
How to Make a Commendation or Complaint
A commendation or complaint can be made using the form below, by letter, e-mail, telephone or in person.   
 
Hartford Headquarters
79 Elm Street, Hartford, CT 06106
860-424-3012
Eastern District Headquarters
209 Hebron Road, Marlborough
860-295-9523
Marine District Headquarters
333 Ferry Road, Old Lyme
860-434-0316
Western District Headquarters
230 Plymouth Road, Harwinton
860-485-0226
 
Commendation/Complaint Form  -  WordPDF
 
 
Content last updated July 3, 2013