despp: Division of Statewide Emergency Telecommunications (DSET)

The goal of the Division of Statewide Emergency Telecommunications (DSET) is to provide for the development and maintenance of coordinated state-wide emergency service Telecommunications for public safety organizations and to the residents of the State of Connecticut.

DSET is responsible for the 9-1-1 Emergency Telecommunications System, Public Safety Data Network, Public Safety Frequency Coordination, Public Safety Telecommunicator Training, Geographic Information Systems, the CT Alert Emergency Notification System, and to provide  support for the consolidation of public safety answering points.
William Youell
{DSET Staff}
   News and Announcements

Active Shooter Awareness Training

Is being offered at the Connecticut Fire Academy March 10, 2016.

Questions should be directed to: Program Manager, Jason Decremer at 860-264-9242 or by email to

NG9-1-1 User Reference Guides

Click Here for Documents

DSET Newsletter

Please click below to view  first edition of the DSET Newsletter.  This publication is  intended  to keep you updated on news and developments which relate to 9-1-1 emergency telecommunications.

Special thanks to Carey Thompson and Jeff Vannais for all of their contributions!

DSET Newsletter October 2015

DSET Newsletter May 2015

Next Generation 9-1-1 System Deployment

The Division of Statewide Emergency Telecommunications, in conjunction with AT&T and the State of Connecticut Bureau of Enterprise Systems and Technology (BEST), has been conducting extensive tests to ensure the successful deployment of Next Generation 911.  

Cutover for the ten designated pilot sites will begin the third week of April 2015 and is expected to be completed by the third week of May 2015. The pilot sites are: New Britain, Wilton, Enfield, Newington, Valley Shore, Fairfield, Middletown, Mashantucket, Shelton, and Wolcott.

Updates will be provided as they become available; the schedule for the remainder of the PSAPsí cutover dates will be posted on our website once it has been finalized.

Frontier Communication Procedures for the Legacy E9-1-1 System Repair

Frontier Letter to PSAPs

Frontier Escalation Procedures


FCC Announcement Regarding Multiline Telephone Systems (MLTS) and 9-1-1


   Featured Links
First Responder Network Authority

National Emergency Number Association (NENA)



Association of Public-Safety Communications Officials (APCO)




CT ECO  2012 Orthophotography


Public Education Resources

Public Education Resources

Content Last Modified on 2/20/2014 1:38:08 PM