State of Connecticut Department of Banking
{Protecting Our Citizens}
 
   Consumers
   Industry
In The Spotlight
Equifax Data Breach
Information for Consumers

Consumers with questions about the Equifax security breach should visit www.equifaxsecurity2017.com to look up if you were potentially impacted, and steps to take if you are on that list. Equifax has a dedicated call center at 1-866-447-7559 for questions.


2018 Auto-Renewal Functionality Available for Mortgage Companies/Individuals and Exempt Registrants

Starting with the next renewal period that begins on November 1, 2017, the Department of Banking will activate the auto-renewal feature of the Nationwide Multistate Licensing System (NMLS).  We expect this to greatly increase our efficiency in processing renewal applications.

Licensees must ensure that they provide ALL information required to enable them to take full advantage of this feature. Please read the attached memo for details - Auto-Renewal Notice, September 2017.


Notice to all Connecticut Licensees on NMLS

Please see the attached memorandum regarding the authority of the Banking Commissioner to send certain legal notices to licensees electronically - DOB Memorandum - September 22, 2017(pdf)

 

 FTC Warns Hurricane Victims About Flood Insurance Robocall Scam

The Federal Trade Commission is warning consumers about a flood insurance scam targeting those that have been affected by Hurricane Harvey. According to the Federal Emergency Management Agency (FEMA), homeowners and renters are getting fraudulent robocalls telling them their flood premiums are past due.  Donít respond to these robocalls.
 
If you have flood insurance and youíre not sure what to do, read this FTC blog post: Hurricane Harvey scams: Callers lie about flood insurance.

If you suspect fraud, call the FEMA Disaster Fraud Hotline toll free at 1-866-720-5721. Also report it to the FTC. Your reports help the FTC and other law enforcement agencies bring scam artists to justice and put an end to unfair and misleading business practices.

For information about how to help victims, and for dealing with and recovering from the storm, read FTC Advice for Helping Hurricane Harvey Victims.

 Attention:  Customers of Ocwen Loan Servicing
 
Ocwen Loan Servicing, LLC and Ocwen Business Solutions, Inc. are the subjects of a temporary administrative order issued by the Department of Banking due to their inability to reconcile accurately consumerís mortgage escrow accounts.  If you are a customer of Ocwen and have concerns about your mortgage, please see our Frequently Asked Questions.
 

Attention:  Exempt Reporting Advisers
 

  {CT Dollars & Sense}
Connecticut Students and Parents:
 
Visit CT Dollars & Sensea new online resource for help planning, saving and paying for college.
 
2017 Foreclosure Prevention Clinics
 
Department of Banking staff participates in monthly Foreclosure Prevention Clinics, sponsored by the Connecticut Fair Housing Center.  These free clinics are offered in Hartford, Bridgeport, Norwalk and Stamford.  The 2017 schedule of clinics may be found on the Connecticut Fair Housing Center's website.
 
CT residents may also be interested in the publication Representing Yourself in Foreclosure: A Guide for Connecticut Homeowners.
 
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the applications of women, minorities, veterans and persons with disabilities.