This Informational Publication has been superseded by IP 92(1.2)
Q & A on Sales and Use Taxes for a New Business
Although most Connecticut residents are familiar with the fact that the state has a sales tax, very few people know much about the tax. Lack of knowledge can be costly for the owner of a small business. State law requires businesses to collect sales tax in exchange for the privilege of doing business in Connecticut. A firm that fails to collect the tax can lose its permit to do business in Connecticut. Basic information is provided in this publication to help firms avoid the most obvious and potentially costly errors.
WHAT IS THE SALES TAX?
The sales tax is a levy imposed on the sale, rental or lease of most goods and services at a rate of 6%. The tax is collected by the vendor and remitted directly to the state. There is also a 12% room occupancy tax on the rental of rooms in hotels, motels or lodging houses.
WHAT KINDS OF BUSINESSES MUST COLLECT THE SALES TAX?
A business that is selling, renting or leasing tangible personal property, which includes, but is not limited to, home appliances, automobiles, craft items, household furnishings, antiques, VCR's and tapes, jewelry, stereo and TV equipment, computers and computer software must collect the sales tax.
Some services are also taxable. Taxable services include, but are not limited to:
HOW DO I REGISTER MY BUSINESS?
You can register either by mail or in person at the Department of Revenue Services, 25 Sigourney Street, Hartford, CT 06106. You can also register at DRS field offices located in Bridgeport, Hamden, Waterbury and Norwich. Check the blue pages of your telephone book for the address of the office nearest to you.
Use Form REG-1 to register for:
FOR WHAT STATE OTHER TAXES IS A BUSINESS BE LIABLE FOR?
A business may be liable for:
State Income Tax Withholding - If you are an employer who maintains an office in this state or transacts business in the state, complete Form REG-1. There is no registration fee.
Unemployment Compensation Tax - You must also contact the Connecticut Department of Labor at (203) 566-5160 if you have employees.
Corporation Business Tax - If your business is incorporated, you may be liable for corporation business tax. Complete Form REG-1.
Business Use Tax - If you purchase taxable goods and services for use by your business without paying Connecticut tax, you must pay use tax to the state.
NOTE: The Internal Revenue Service (I.R.S.) should also be contacted to determine your federal tax requirements. The Internal Revenue Service's toll-free telephone number is 1-800-829-1040.
Walk-in assistance is available at the IRS office at 135 High Street in Hartford.
ONCE I HAVE A SALES AND USE TAXES PERMIT, WILL I EVER NEED TO GET ANOTHER ONE?
Each new business location must have its own seller's permit.
If your business expands and you open a second location, you must obtain a new permit for the new location.
Also, if the ownership or structure of the business changes (for example, if a sole proprietorship becomes a partnership or corporation), a new permit is required.
A permit is issued for two years and may be renewed without an additional fee.
I PERFORM A TAXABLE SERVICE AND SELL TAXABLE GOODS FROM THE SAME LOCATION. DO I NEED MORE THAN ONE SALES AND USE TAX PERMIT?
No. Only one sales and use tax permit is required; it allows you to collect tax for sales of goods and services, rentals and leases.
WHAT IF MY BUSINESS IS LOCATED OUT-OF-STATE AND I INTEND TO MAKE SALES INTO CONNECTICUT (FOR EXAMPLE, THROUGH THE MAIL OR BY COMMON CARRIER)?
You should complete Form REG-7. You will be issued a certificate of authority to collect Connecticut use tax.
WHAT IF MY BUSINESS IS LOCATED OUT-OF-STATE BUT I INTEND TO COME INTO CONNECTICUT AND SELL (FOR EXAMPLE, AT A CRAFT SHOW OR FLEA MARKET)?
You must complete a Form REG-1 . You will be issued a Seller's Permit to collect Connecticut sales tax.
HOW DO I OBTAIN A NEW COPY OF MY SALES AND USE TAX PERMIT IF I CHANGE MY ADDRESS OR LOSE THE PERMIT?
Notify DRS in writing at the following address:
There is no fee for this service.
MUST I MAKE A MINIMUM AMOUNT OF SALES BEFORE I AM REQUIRED TO REGISTER FOR COLLECTION OF SALES TAX?
No. You are required to register before you start your business.
HOW OFTEN ARE SALES AND USE TAX RETURNS FILED?
Generally, sales and use tax returns must be filed on a quarterly basis. The quarterly periods and due dates are as follows:
If your sales and use tax liability exceeds $4,000 per year, you must file monthly. Monthly returns are due at the end of the following month. You may request to file on an annual basis if your sales and use tax liability is less than $1,000 per year.
SHOULD I FILE A RETURN IF I HAVE MADE NO SALES DURING THE REPORTING PERIOD?
Yes. The return must be completed by showing "zero sales" and "zero taxes due."
ON WHAT PRICE DO I COMPUTE THE SALES TAX?
The tax is computed on the selling price (not your cost) of the taxable goods, rental, lease or service. The tax must be computed one of two ways:
1. Tax included, in which case the bill must be marked "tax included," or
2. The tax is added to the sales price, and separately stated on the bill.
IF I BILL MY CUSTOMERS "TAX INCLUDED," HOW DO I REPORT MY GROSS RECEIPTS ON LINE 1 OF THE SALES AND USE TAX RETURN?
Multiply the amount you billed your customer by 94.3% (.943). The result is your gross receipts, which must be reported on the gross receipts line of your tax return.
WHEN DO I REPORT SALES THAT I MAKE?
In general, sellers of taxable good and services must report sales on the accrual basis. This means that all sales you make must be reported during the filing period in which the sale is made, not when the customer renders payment.
WHEN MAY A SELLER REPORT SALES TAX ON THE CASH BASIS?
Sellers of certain services who file with the IRS on the cash basis may be able to file sales and use tax returns on the cash basis. Contact the Taxpayer Services for further information on those who may file on the cash basis.
HOW DO I PURCHASE MY INVENTORY OR GOODS FOR RESALE WITHOUT PAYING SALES TAX?
Complete a State of Connecticut, Department of Revenue Services sales and use taxes resale certificate, and give it to the vendor from whom you make a purchase of goods or services which you intend to resell.
A certificate may not be used to purchase items for used to purchase items for your own use, such as office supplies, furniture and fixtures.
WHAT MUST MY CUSTOMERS PROVIDE TO YOU TO DEMONSTRATE THAT THEY ARE EXEMPT FROM PAYING SALES TAX?
The customer must give you a completed State of Connecticut sales and use tax resale certificate. There are several types of exemption certificates. Some of the most common are:
Other certificates include:
IF I MAKE A SALE AND DELIVER THE GOODS OUTSIDE CONNECTICUT, DO I COLLECT CONNECTICUT SALES TAX?
No. However, depending upon your activities in the other state, you may be required to register and collect sales tax for that state.
Connecticut businesses may elect to collect tax on behalf of New York State if they participate in the New York/Connecticut Sales Tax Agreement. Contact Connecticut's Taxpayer Services Division to learn more about the program. The Division's toll-free telephone number for Connecticut callers is 1-800-382-9463.
However, a resident of another state making a purchase and taking possession of the item in Connecticut must pay Connecticut sales tax.
WHAT ARE THE PENALTIES AND INTEREST IF I FILE A SALES AND USE TAXES RETURN LATE?
There is a penalty of $50 or 15% of the tax due (whichever is greater) for the late payment of the tax. Interest of 1 2/3% per month is calculated on the underpayment of tax.
WHAT RECORDS MUST I KEEP TO VERIFY THE FIGURES ON MY SALES AND USE TAXES RETURN?
The following records must be kept at least three years:
Under certain circumstances, you may be required to produce records for more than three years.
I AM CLOSING MY BUSINESS. WHAT SHOULD I DO?
You must cancel your sales and use tax permit by doing the following:
IF I PURCHASE A BUSINESS, AM I OBLIGATED FOR THE PREVIOUS OWNER'S SALES TAX LIABILITY?
Yes. To avoid this, obtain a Sales Tax Certificate of Clearance by calling Sales Tax Office Audit at (203) 566-8530 prior to paying the purchase price to the seller.
FOR FURTHER INFORMATION: To order forms and publications or for further information, call the Department of Revenue Services at 860-297-5962 or 1-800-382-9463 (in-state). Forms and publications may be ordered through voice-mail 24-hours a day by choosing Option 3 on your touch tone telephone.
Electronic Delivery Options: You can also obtain tax forms and publications 24 hours a day from our site on the World Wide Web at https://www.ct.gov/drs. Telecommunications Device for the Deaf (TDD/TT) users only call 860-297-4911 during business hours.