DSS: Contact Us

Contact Us

New!  Check out ‘Am I Eligible?’ – DSS service pre-screening tool for Connecticut residents – www.connect.ct.gov  

New!  ‘MyAccount’ – DSS clients can activate an online benefit account for 24/7 information and access – www.connect.ct.gov

New!  DSS Client Information Line & Benefits Center: 
1. Call 1-855-6-CONNECT (1-855-626-6632)
(TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)
2. Follow the prompts to get the information you need
Our new automated ‘interactive voice response’ telephone system will help DSS clients get the information you need without waiting to speak to an eligibility worker.  You will also have the option of speaking to a worker, if you choose, during business hours.
Please use this new, toll-free service instead of the local DSS numbers you have been using.  This Client Information Line service is available 24/7.  You can also connect directly to a worker in our Benefits Center by following the phone menu prompts, Monday through Friday, between 7:30 a.m. and 4 p.m.  The Benefits Center is staffed with workers dedicated to answering your questions, processing change requests and providing you with information about other resources.
Additional online resources:

General Agency Information: 

Toll free within Connecticut (1-800-842-1508)  
Outside Connecticut, please use  (860) 424-4908

Toll-Free Program Numbers

Agency Phone Directory

Regional Office Information

Information on Reporting Fraud

TDD/TYY line for persons with hearing impairment: 1-800-842-4524
Auxiliary aids are also available for persons with visual impairment and other disabilities.


Agency Electronic Mail:

General Information: pgr.dss@ct.gov

Agency Email Directory

Problems with this site: webmaster.dss@ct.gov

Connect to DSS via Social Media

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Mailing Address:

State of Connecticut
Department of Social Services
55 Farmington Avenue
Hartford, CT  06105-3730

Secure Mail:

Tumbleweed Secure Email - Instructions for External Users

Content Last Modified on 12/30/2014 9:25:58 AM