DSS: Hartford Field Office

Hartford Field Office

Phone access:

DSS Client Information Line & Benefits Center:

1. Call 1-855-6-CONNECT (1-855-626-6632)
(TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)
2. Follow the prompts to get the information you need
Our automated ‘interactive voice response’ telephone system will help DSS clients get the information you need without waiting to speak to an eligibility worker. You will also have the option of speaking to a worker, if you choose, during business hours.
Please use this, toll-free service instead of the local DSS numbers you have been using. This Client Information Line service is available 24/7. You can also connect directly to a worker in our Benefits Center by following the phone menu prompts, Monday through Friday, between 7:30 a.m. and 4:00 p.m. The Benefits Center is staffed with workers dedicated to answering your questions, processing change requests and providing you with information about other resources.
Online access to check benefits and report changes: www.connect.ct.gov
Online applications: www.ct.gov/dss/apply  
DSS Office hours are Monday through Friday between 8:00 a.m. and 4:30 p.m.

Social Services Operations Manager

Musa Mohamud

Human Resources Field Office - (860) 723-1005

Long Term Care Ombudsman (860) 723-1390

Bureau of Child Support Enforcement (860) 723-1002

Bureau of Rehabilitation Services (860) 723-1400, video phone (860)645-3992

Protective Services for the Elderly (860) 723-1003 (call 211 for after hours emergencies)

Address - 3580 Main Street, Hartford, CT 06120-1187


From East and West: I-84 East or West to I-91 North Follow directions for I-91 North

From the South: Route 91 North to Wilson Exit # 34, Hartford Town Line Left off ramp, go to light Left onto Main Street Office on left; brick factory building with tower

From the North: Route 91 South to Wilson Exit # 34, Hartford Town Line Right onto Main Street Office on left; brick factory building with tower

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Content Last Modified on 11/2/2015 11:42:04 AM