DSS: Danbury Field Office

Danbury Field Office

New! DSS Client Information Line & Benefits Center:

1. Call 1-855-6-CONNECT (1-855-626-6632)
(TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)
2. Follow the prompts to get the information you need
Our new automated ‘interactive voice response’ telephone system will help DSS clients get the information you need without waiting to speak to an eligibility worker. You will also have the option of speaking to a worker, if you choose, during business hours.
Please use this new, toll-free service instead of the local DSS numbers you have been using. This Client Information Line service is available 24/7. You can also connect directly to a worker in our Benefits Center by following the phone menu prompts, Monday through Friday, between 7:30 a.m. and 4:00 p.m. The Benefits Center is staffed with workers dedicated to answering your questions, processing change requests and providing you with information about other resources.
DSS Office hours are Monday through Friday between 8:00 a.m. and 4:30 p.m.

Social Services Operations Manager - CarolSue Shannon

Address - 342 Main Street, Danbury, CT 06810-5833
Directions -

I-84 West
to Exit 5 (Route 39, Route 53 Danbury)
Take right off ramp onto Main Street through three traffic lights. 
Building is on the right, past Midas Muffler.
I-84 East to Exit 5 toward CT 37
Turn slight right onto Down St.
Take second right onto Main St.
Go through two traffic lights.
Building is on the right, past Midas Muffler.

Content Last Modified on 1/6/2015 3:17:35 PM