Renewing Your Benefits
If you are enrolled in one or more Department of Social Services programs, you will need to participate in a renewal process to check on your continued eligibility. You will get a notice in the mail when it is time to renew your benefits.
Online benefit renewal is here for DSS clients!
We’re pleased to introduce online renewal of eligibility for DSS enrollees! Save time and get 24/7 access to DSS. Now, you can go online and complete your renewal process. This is a great customer service feature for clients who are able to use a computer or smart phone.
Or, you can still renew the old-fashioned way – by mail. Just fill out the form we send you and mail it back to us. You can also drop off the completed renewal form at one of our 12 Field Offices
How to renew online:
• If you already have opened a MyAccount and have associated your client ID number with it
, just go to www.ct.gov/dss/myaccountlogin
to access your account. Then look for the ‘Renewals’
area. Note: The ‘Renewals’ section will appear if you have a renewal due within 60 days.
• If you already have opened a MyAccount and have NOT YET associated your client ID number with it
, go to www.ct.gov/dss/myaccountlogin
to access your account. Then look for the ‘Associate Case’ instructions. Don’t worry, it’s easy to link your client ID number with your MyAccount in this way. After you associate your client ID number with your case, the ‘Renewals’ section will appear if you have a renewal due within 60 days.
• If have not already opened a MyAccount
, it’s easy to set one up – just go to www.connect.ct.gov
and click on 'Create an Account' in the MyAccount box. Please link your client ID number with your MyAccount at the ‘Associate Case’ area. If you do not yet have a client ID number, you can update MyAccount later to associate it with your case.
Thank you for using our new online renewal feature. We hope you will find it convenient and helpful!
Tips for renewing:
Be sure to have your client ID number handy.
You may need to report and verify the following information:
You receive an inheritance
You receive a lawsuit settlement
You open or close a bank account
You buy or register a motor vehicle
You enroll in school, change schools, quit or graduate
If you are renewing online, you can scan or take photos of any needed documentation and upload it through the MyAccount feature.
If you are renewing by mail, you can include copies of any needed documentation.
Content Last Modified on 8/16/2016 11:32:52 AM